TMO - Business Analyst Expert

TMO - Business Analyst Expert

Summary:

We are seeking a highly experienced and strategic Business Analyst Expert to lead complex analysis initiatives across banking operations, digital transformation, and regulatory compliance. This senior-level role is responsible for driving business insights, shaping strategic decisions, and ensuring the successful delivery of high-impact projects that enhance customer experience, operational efficiency, and regulatory alignment.

Key Responsibilities:

  • Lead end-to-end business analysis for strategic banking initiatives, including digital transformation, core system upgrades, and regulatory compliance.
  • Engage with senior stakeholders to understand business goals, define problem statements, and translate them into actionable requirements.
  • Conduct advanced process analysis, data modeling, and feasibility studies to support decision-making.
  • Develop and maintain high-quality documentation including business cases, functional specifications, and user stories.
  • Facilitate workshops, stakeholder interviews, and cross-functional collaboration to align business and technical teams.
  • Provide expert guidance on business analysis methodologies, tools, and best practices.
  • Support testing, implementation, and post-deployment reviews to ensure solution effectiveness.
  • Mentor junior analysts and contribute to capability building within the business analysis function.

Qualifications:

  • Bachelor’s or Master’s degree in Business Administration, Finance, Information Systems, or related field.
  • At least 10 years of experience in business analysis within the banking or financial services industry.
  • Deep understanding of banking products, operations, customer journeys, and regulatory frameworks (e.g., Basel, AML, KYC).
  • Proven experience in leading large-scale projects and cross-functional teams.
  • Strong proficiency in business analysis tools (e.g., Visio, Jira, Confluence, Excel) and data visualization platforms (e.g., Power BI, Tableau).
  • Excellent communication, stakeholder management, and strategic thinking skills.

Preferred Skills:

  • Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP).
  • Experience with core banking systems, digital platforms, and fintech integrations.
  • Familiarity with Agile, Scrum, and Waterfall methodologies.
  • Strong knowledge of data governance, risk management, and compliance in banking.

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