TMO - Business Analyst Expert
Summary:
We are seeking a highly experienced and strategic Business Analyst Expert to lead complex analysis initiatives across banking operations, digital transformation, and regulatory compliance. This senior-level role is responsible for driving business insights, shaping strategic decisions, and ensuring the successful delivery of high-impact projects that enhance customer experience, operational efficiency, and regulatory alignment.
Key Responsibilities:
- Lead end-to-end business analysis for strategic banking initiatives, including digital transformation, core system upgrades, and regulatory compliance.
- Engage with senior stakeholders to understand business goals, define problem statements, and translate them into actionable requirements.
- Conduct advanced process analysis, data modeling, and feasibility studies to support decision-making.
- Develop and maintain high-quality documentation including business cases, functional specifications, and user stories.
- Facilitate workshops, stakeholder interviews, and cross-functional collaboration to align business and technical teams.
- Provide expert guidance on business analysis methodologies, tools, and best practices.
- Support testing, implementation, and post-deployment reviews to ensure solution effectiveness.
- Mentor junior analysts and contribute to capability building within the business analysis function.
Qualifications:
- Bachelor’s or Master’s degree in Business Administration, Finance, Information Systems, or related field.
- At least 10 years of experience in business analysis within the banking or financial services industry.
- Deep understanding of banking products, operations, customer journeys, and regulatory frameworks (e.g., Basel, AML, KYC).
- Proven experience in leading large-scale projects and cross-functional teams.
- Strong proficiency in business analysis tools (e.g., Visio, Jira, Confluence, Excel) and data visualization platforms (e.g., Power BI, Tableau).
- Excellent communication, stakeholder management, and strategic thinking skills.
Preferred Skills:
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP).
- Experience with core banking systems, digital platforms, and fintech integrations.
- Familiarity with Agile, Scrum, and Waterfall methodologies.
- Strong knowledge of data governance, risk management, and compliance in banking.